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Billing Associate 1

Company: Pilot Freight Services
Location: Lodi
Posted on: November 16, 2021

Job Description:

Job Summary

Manage Special Billing invoices through the Pilot LIG application. Ensure all back-up/requirements are provided before invoices are sent out to the customer. Generate a PN for any missing back-up/requirements. Manage customer coding for new accounts or billing change forms


  • Code customer files in LIG
  • Generate Invoices as required
  • Track Inbound Containers and ensure partner invoices are received in a timely manner
  • Manage and schedule container appointments
  • Manage Special Billing Inbox by answering inquiries and completing requests
  • Update procedures and work instructions in the QMS as needed to reflect current processes
  • Respond to emails and phone calls in a timely manner
  • Other duties as assigned
    • Detail oriented, capable of carrying out a given task with all details needed
    • Team player
    • Strong ability to work independently
    • Excellent phone and customer service etiquette
    • Goal Oriented
    • Moderate understanding of Excel
      • High school or equivalent education required
      • Bachelor's degree a plus
        • 1 years of experience in a billing associate role
          • $18-20/hr based on experience

            This is a clerical administrative position in a professional office setting. The employee is frequently required to sit, stand, walk, use hands, stoop, bend and reach. Extensive use of a phone and a PC is required. Position may require to work remotely at times.


            The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. For some locations, employees may be exposed to ambient weather conditions.

            Effective August 18, 2021 Pilot will be mandating that all new hires are vaccinated against the COVID-19 virus before starting work at any of our locations. Our definition of fully vaccinated for purposes of new hire is as follows: In compliance with CDC guidelines, individuals will be considered fully vaccinated and eligible to begin work as follows:
            • 2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or
            • 2 weeks after a single-dose vaccine, such as Johnson & Johnson s Janssen vaccine

Keywords: Pilot Freight Services, Lodi , Billing Associate 1, Accounting, Auditing , Lodi, California

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