Basic Needs Case Manager (4565U), Centers for Educational Equity & Excellence - #78299
Company: University of California-Berkeley
Location: Berkeley
Posted on: June 1, 2025
Job Description:
Apply for JobJob ID78299
LocationMain Campus-Berkeley
Full/Part TimeFull Time
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About Berkeley
At the University of California, Berkeley, we are dedicated to
fostering a community where everyone feels welcome and can thrive.
Our culture of openness, freedom and belonging make it a special
place for students, faculty and staff.As a world-leading
institution, Berkeley is known for its academic and research
excellence, public mission, diverse student body, and commitment to
equity and social justice. Since our founding in 1868, we have
driven innovation, creating global intellectual, economic and
social value.We are looking for applicants who reflect California's
diversity and want to be part of an inclusive, equity-focused
community that views education as a matter of social justice.
Please consider whether your values align with our Guiding Values
and Principles, Principles of Community, and Strategic Plan.At UC
Berkeley, we believe that learning is a fundamental part of
working, and provide space for supportive colleague communities via
numerous employee resource groups (staff organizations). Our goal
is for everyone on the Berkeley campus to feel supported and
equipped to realize their full potential. We actively support this
by providing all of our full-time staff employees with at least 80
hours (10 days) of paid time per year to engage in professional
development activities. Find out more about how you can grow your
career at UC Berkeley.Departmental OverviewThe Basic Needs Center
acts as a virtual and physical hub that provides and connects
students to essential services that impact health, belonging, and
overall well-being. The Basic Needs Center team is committed to
fostering belonging and justice on the UC Berkeley campus through a
robust model that includes education, prevention & emergency relief
programs in the core areas of basic needs: food security, housing
security & financial stability.Position SummaryThe Basic Needs Case
Manager provides leadership, guidance and support to students
experiencing the most extreme basic needs crises including food,
housing and financial challenges. The responsibilities of this
position require a comprehensive expertise in counseling/ social
work and crisis management. A primary function of the Basic Needs
Case Manager is to facilitate support to students in distress by
providing crisis resolution, as well as identifying a short and
long-term plan to address students' basic needs insecurities. The
Basic Needs Case Manager will interface and collaborate with
various campus departments including, but not limited to Cal
Housing, Financial Aid & Scholarships Office, the Center for
Support & Intervention.
Application Review DateThe First Review Date for this job is:
05/29/2025.ResponsibilitiesCase Management & Care Coordination
Gather initial information, determine
interventions, develop and communicate recommendations for the most
complex student basic needs cases.Identify and document the network
of campus and community services to meet specific needs related to
academic stress, legal issues, mental health services, financial
support agencies, foodservices, etc.Provide case management
including connecting students with the appropriate resources on and
off campus, serving as a liaison to these resources, as well as
assisting students in navigating complex financial, academic and
conduct processes that impact their basic needs.Communicate
sensitive and confidential matters regarding complex cases within
the guidelines of FERPA.Housing Case Management & Care Coordination
Provides case management and
coordination for students at risk of losing housing and who are
unhoused.Coordinates care for students living in short-term
emergency housing including coordinating logistics of housing
arrangements and acting as the point of contact and liaison between
the student and the emergency housing location staff.Supports with
conflict resolution and support for student living in emergency
housing.Connect students with the appropriate housing resources on
and off campus serving as a liaison to community resourcesCrisis
Intervention & Resolution
Provides direct counseling and crisis
support for students experiencing distress and a range of crises
related to their basic needs and mental health. Refer students to
the appropriate on and off campus resources to support their
emergency needs including but not limited to mental health, legal
and financial resources.Case, Resource & Referral Consultation
Provides consultation for campus
staff, faculty and administrators around basic needs resources and
services.Serve as a point of contact for campus community members
who are seeking consultation and advice about our services for
students who seem to be experiencing distress around their basic
needs.Develops and maintains relationships with internal and
external campus stakeholders critical to program success.Works
collaboratively with various departments and student service areas
on individual action and support plans for students.Coordinates
with staff and faculty on recommended interventions and how to
manage complex student issuesAdministrative
Manage, track and maintain student
records. Review student record data and provide insight and
recommendations based on trends and patterns.In conjunction with
the Basic Needs Care Manager, works to update the Housing Support
Protocol and housing security programming based on student housing
needs.Other duties as assigned.Required Qualifications
Advanced knowledge of advising and
counseling techniques, including crisis interventions.Advanced
knowledge of trauma-informed assessment & intervention.Advanced
skill in judgment and decision-making, problem solving, identifying
measures of system performance and the actions to improve
performance.Advanced knowledge of principles and procedures
involved in risk assessment and planning.Advanced knowledge of
physical and mental health care and service; crisis
management/prevention; and educational outreach.Advanced knowledge
of the structures and systems that disproportionately impact
individuals from marginalized or low-resource communities, with
demonstrated awareness and engagement in addressing the particular
impacts of race/ethnicity, gender, sexuality, immigration status,
disability, nationality, religion, veteran status, and other
statuses impacted by social structures.Demonstrated emotional
intelligence and agility necessary to address the complex needs of
diverse students, staff, and community partners.Bachelor's degree
in social work, counseling or other related field and/or equivalent
experience/training.Preferred Qualifications
Extensive experience in working with
adults and young adults with mental illness, homelessness and
substance use disorders preferably in community-based
settings.Master's degree in social work, counseling or other
related field and/or equivalent experience/training.Salary &
Benefits For information on the comprehensive benefits package
offered by the University, please visit the University of
California's Compensation & Benefits website.Under California law,
the University of California, Berkeley is required to provide a
reasonable estimate of the compensation range for this role and
should not offer a salary outside of the range posted in this job
announcement. This range takes into account the wide range of
factors that are considered in making compensation decisions
including but not limited to experience, skills, knowledge,
abilities, education, licensure and certifications, analysis of
internal equity, and other business and organizational needs. It is
not typical for an individual to be offered a salary at or near the
top of the range for a position. Salary offers are determined based
on final candidate qualifications and experience. The budgeted
annual salary range that the University reasonably expects to pay
for this position is $75,000.00 - $90,000.00.
This is a 2-year, full-time (40
hours/week), Contract position that is eligible for full UC
benefits.This is an exempt, monthly paid position.How to Apply
To apply, please submit your resume
and cover letter.Other Information
This is not a visa opportunity.This
position is eligible for up to 20% remote work. Exact arrangements
are determined in partnership with your supervisor to meet role
responsibilities and department needs, and are subject to
change.Conviction History BackgroundThis is a designated position
requiring fingerprinting and a background check due to the nature
of the job responsibilities. Berkeley does hire people with
conviction histories and reviews information received in the
context of the job responsibilities. The University reserves the
right to make employment contingent upon successful completion of
the background check.MisconductSB 791 and AB 810 Misconduct
Disclosure Requirement: As a condition of employment, the final
candidate who accepts a conditional offer of employment will be
required to disclose if they have been subject to any final
administrative or judicial decisions within the last seven years
determining that they committed any misconduct; received notice of
any allegations or are currently the subject of any administrative
or disciplinary proceedings involving misconduct; have left a
position after receiving notice of allegations or while under
investigation in an administrative or disciplinary proceeding
involving misconduct; or have filed an appeal of a finding of
misconduct with a previous employer."Misconduct" means any
violation of the policies or laws governing conduct at the
applicant's previous place of employment, including, but not
limited to, violations of policies or laws prohibiting sexual
harassment, sexual assault, or other forms of harassment,
discrimination, dishonesty, or unethical conduct, as defined by the
employer. For reference, below are UC's policies addressing some
forms of misconduct:UC Sexual Violence and Sexual Harassment
PolicyUC Anti-Discrimination PolicyAbusive Conduct in the
WorkplaceEqual Employment OpportunityThe University of California
is an Equal Opportunity Employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, age, protected veteran status, or other
protected status under state or federal law.
Referral Source info
This job is part of the Employee Referral Program. If a UC Berkeley
employee is referring you, please ensure you select the Referral
Source of "UCB Employee". Then enter the Employee's Name and
Berkeley E-mail address in the Specific Referral Source field.
Please enter only one name and email.
Keywords: University of California-Berkeley, Lodi , Basic Needs Case Manager (4565U), Centers for Educational Equity & Excellence - #78299, Accounting, Auditing , Berkeley, California
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