Assistant Club Manager
Company: PF Miami Developers LLC
Location: Lodi
Posted on: April 9, 2021
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Job Description:
Description:Planet Fitness Lodi is preparing to reopen and is
looking for a motivated individual to join our team as Assistant
Manager.Assist in recruiting, hiring, training and developing a
high performing staff consisting of Member Service Representatives,
Trainers and Custodians.Provide a welcoming atmosphere for all
members, prospective members and guests and ensuring staff follows
superior customer service guidelines.Assist with Staff Management
and provide backup support to Club Manager as needed.Assist in
scheduling and supervising staff.Member service oversight -
Ensuring staff is providing a superior customer experience at all
times.Assist in resolving or escalating employee issues or
concerns.Involved in all front desk related activities
including:Answer phones in a friendly manner and assist callers
with a variety of questions.Check members into the system.New
member sign-up.Take prospective members on tours.Facilitate all
member requests, issues and questions.Assist in overseeing
cleanliness and maintenance of facility.Assist in ordering of
supplies using specific budget based on club requirements.Assist in
tracking statistics and reports (weekly, monthly, and
annually).Backup support for open shifts..Requirements:Superior
customer service skills, preferably in the fitness
industry.Experience working as a Member Service Representative at
Planet Fitness.Solid supervisory, diplomacy and listening
skills.Basic computer proficiency (Microsoft Suite).Hard working,
enthusiastic and energetic!Strong problem resolution skills.Current
CPR Certification required.High school diploma/GED equivalent
required.Must be 18 year of age or older.Physical DemandsContinual
standing and walking during shift.Continual talking in person or on
the phone during shift.Must be able to occassionally lift up to 50
lbs. PI132769006
Keywords: PF Miami Developers LLC, Lodi , Assistant Club Manager, Executive , Lodi, California
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