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Company: Popeyes
Location: Lodi
Posted on: November 19, 2022

Job Description:

The Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The Shift Leader (SL) supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, Guest service and people. The shift -leader helps the shift run smoothly by taking care of their restaurant teams and Guests and delivering operational excellence.

Essential Duties and Responsibilities
Leading the Business

Maintains inventory by performing Daily and Weekly inventory inspections

Manages cash control per the policy manual and counts cash on hand, at shift changes and at closing, to determine shortages or overages and prepares bank deposits Review and approve invoices and ISTs

Track and record waste

Create Memorable Experiences

Conduct table visits

Motivates and directs Team Members to exceed Guest expectations with accurate, fast, and friendly service in clean surroundings

Fix bottle necks, call chicken drops, and monitor speed of service

ENSURE product quality and all standards are on the shift

Creating Leaders

Coaches, trains, and develops team members around processes and procedures at each station including LTOs

Actively participates in team huddles offering ideas that will help the team and restaurant

Ensures brand standards are met

Positioning team members on a shift and consistently thanking the team

Leading Store Operations

Be a role model for Team Members by working hard to implement shift plan and drive operational results

Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines

Motivates Team Members during shift on each of the workstations

Reviews restaurant results to identify successes and areas for improvement

Ensures that restaurant upholds operational and brand standards

*May be needed to perform duties of TM or AM when necessary

Qualification and Skills

Must be at least eighteen (18) years of age

High School Diploma or GED required, 2 years of college preferred

Available to work evenings, weekends and holidays

Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

Physical Demands

Must be able to lift up to 50 pounds of force frequently to move objects

Ability to carry products/boxes and miscellaneous weighing no more than 50 pounds

Consistently handles product preparation

Ability to kneel to utilize proper lifting procedures and to open safe

Consistently lifts for product preparation, stocking and inventory

Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.

Keywords: Popeyes, Lodi , SHIFT LEADER, Hospitality & Tourism , Lodi, California

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